Training

How-To Guides

Instructional resources for administrators managing ictVoIP Billing for WHMCS and FusionPBX.

How-To Guides

Step-by-step instructional resources for administrators learning ictVoIP Billing platform features and FusionPBX workflows.

Use this learning center to understand how the WHMCS Client Services interface connects to FusionPBX tenants, extensions, gateways, ACLs, routes, and billing automation.

Current Training Library

Client Services

Tenant Domains

Learn how to create, import, and manage FusionPBX tenant domains directly from WHMCS.

  • Add Tenant Domain: Create a new tenant domain from the WHMCS Client Services interface.
  • Import Tenant Domain: Import existing FusionPBX tenant domains with extensions for centralized management.
Client Services

Extensions

Learn how to add and manage extensions for an existing FusionPBX tenant directly from WHMCS.

  • Add Extension: Add a single extension to an existing tenant domain and assign it to the client service.
Client Services

Gateways

Learn how to manage SIP trunk templates and gateway configurations for FusionPBX tenants.

  • Gateway Templates: Export, import, and import from existing provisioned SIP trunks on FusionPBX servers.

Coming Soon

Additional training videos are planned for:

  • ACL Management
  • Destination Routes
  • Billing and Tariffs
  • Real-time billing workflows
  • AutoSuspend testing and recovery
  • CRON setup and operational checks

Administrator Learning Path

  1. Start with tenant domain creation and import.
  2. Add or import extensions for the tenant.
  3. Configure gateway templates and SIP trunk behavior.
  4. Review ACL and route management once those guides are available.
  5. Confirm billing, CRON, and AutoSuspend behavior using the FusionPBX References area.

Need the reference docs?

The FusionPBX References page contains install, upgrade, autobill, SSL, CRON, and AutoSuspend testing guides for administrators.

Open FusionPBX References